Ideas and practical tips you can use right away to BUILD your business.  
Tools and skills to increase your margins and attract and keep more customers.


Wednesday, November 2

Domestic Hot Water Recirculation 

Time:  11:00 am - 12:00 (noon)

Fee:  $40.00 Includes admission to the CIPHEX West Trade Show (exhibits).

The comfort of instant hot water and the importance of saving water; a discussion on systems, pipe sizing, pump sizing and application. 


Tim Main, Residential HVAC Market Development Manager, Xylem Applied Water Systems Canada
Rod Parker, District Sales Manager, Grundfos Canada Inc.
Sean Giberson, Canadian Sales Manager of Residential Products, Taco Comfort Systems

Let's Talk Lead

Time: 3:00 pm - 4:00 pm

Fee: $40.00. Includes admission to the CIPHEX West Trade Show (exhibits).

The lead situation in Pemberton BC., has far-reaching implications for all water utilities across Canada. Although the current health situation focus on the effects on this small community, lead persists in communities across Canada. Come and hear the courageous actions Pemberton took and how your community can learn from it.

Join us at CIPHEX West as we host an open panel discussion on the crisis with three notable first response figures involved from the Village of Pemberton, local responding plumbing companies and the CWQA.

Moderator: Kevin Wong, Executive Director, Canadian Water Quality Association
Robert Szachury, Owner, Turbo Plumbing
Jill Brooksbank, Communications and Grant Coordinator
Nikki Gilmore, Chief Administrative Officer, Village of Pemberton

Ventilation for People in 2016

Time: 4:30 pm - 5:30 pm

Fee:  $50.00. Includes admission to the CIPHEX West Trade Show (exhibits)

The BOABC now requires that every bedroom have mechanical ventilation. Indoor air quality is a growing health/safety concern especially in those rooms.  Being smaller, closed and typically occupied 8 hours/night, air quality will typically deteriorate yet go unnoticed. Ventilation is no longer included as a standard built-in feature with every chimney equipped gas furnace installation as it was 10+ years ago. While installation of effective ventilation can be relatively painless in new forced air heated homes, for those which are non forced air heated the need is greater but also more expensive to install.  Learn today about the 4 different code compliant ventilation system choices available.

Visitors attending this session can receive CPD credits from Building Officials’ Association of BC (BOABC).

Speaker: David Hill, President, Eneready Products Ltd.

Modern Pump Selection for System Efficiency

Time: 6:00 pm - 7:00 pm

Fee:  $50.00. Includes admission to the CIPHEX West Trade Show (exhibits)

Originally developed for ASHRAE, this presentation provides HVAC and Plumbing Engineers, System Designers, and Mechanical Contractors with an understanding about pumping systems and how pump selection and the setting of key operating parameters to reduce pump life cycle cost.

Speaker: Larry Konopacz, Manager of Training and Education, Bell & Gossett Little Red Schoolhouse

Thursday, November 3

Building a Plan for Success

Time: 12:30 pm - 2:00 pm

Fee:  $40.00. Includes admission to the CIPHEX West Trade Show (exhibits).

In this session you will learn how to build and execute a successful plan for your business, including:  

  1. The top 10 building blocks to your business’ success;

  2. How to create a successful business plan;

    1. The key ingredients to creating a successful plan;

  3. How to implement and execute a successful strategy;

  4. The daily/weekly/monthly activities required to succeed;

  5. How to implement an effective Territory Management plan; and

  6. Speaker Steve Hnatko will also debunk myths about entrepreneurs

At the end of the session you will receive a summary of topics discussed and a suggested process for implementation in your business.

Speaker: Stephen Hnatko, Associate Speaker and Trainer, Trainwest Management and Consulting Inc.,