EXHIBITOR SERVICE MANUAL

Complete all of the forms you need at least 1 month prior to the show to take advantage of the Early Bird Discounts.

Service Provider Quick Reference - supplier list and contacts

Show Dates and Hours
Wednesday, November 7    10 am - 6 pm
Thursday, November 8        10 am - 5 pm

Move In
Monday, November 5    By assigned schedule
Tuesday, November 6  By assigned schedule

Move-In Plan - Will be available by August 15, 2018.  Please check the plan for your scheduled time period to move in your exhibit and display materials. For questions or concerns about move-in, contact Betty Luong at Levy Show Services. 

Calgary Stampede Delivery Directions Map - Driving directions for deliveries to BMO Centre, Calgary Stampede.

On Site Material Handling Information - In order to schedule an efficient and successful move-in, please assist Levy Show Service Inc. by providing your estimated show-site delivery information by completing the attached CIPHEX Material Handling Show-site Information form. This form must be submitted by Tuesday, October 16, 2018. Basic material handling is provided at no charge by CIPHEX West but you must complete this form to qualify.

Move Out
Thursday, November 8         6 pm - 11 pm  (exact time is dependant on when all aisle carpet has been removed)
Friday, November 9              8 am - 2 pm

EXHIBITOR BADGES & LEAD RETRIEVAL
Exhibitor Badges - online order form. Once you are in the registration link click in the first box and select your company name from the drop-down list. 
Lead Retrieval - online order form. Event code: CIPW1118E
Lead Retrieval Order Form - Use this to order lead retrieval scanners to capture contract information on the visitors you meet at the show

GENERAL INFORMATION
Show Committee
General Information Sheet - show dates and time, contact information and more
Rules & Regulations - all exhibitors must abide by the show rules & regulations
Service Provider Quick Reference - supplier list and contacts
Checklist - what needs to be done and when, so you will be prepared for the show
Move In Schedule - move-in times for each exhibitor - schedule will be availabe in September
Fire Safety -  Please note safety and security on pages 30-35.  All exhibitors must conform to the fire safety regulations
BMO Centre Map
Park Map
Insurance

BOOTH INFORMATION
Exhibit heights (including signage along back and side walls) are limited to 8 ft - exceptions are island and perimeter booths.
General Information - general booth specifications
Guidelines for Booth Display - all exhibits must conform to these guidelines

GENERAL SERVICE CONTRACTOR – LEVY SHOW SERVICE INC.
Early Bird Discounts – order and pay before October 24.
Full Kit (includes all forms and information below)

Individual Forms:
Quick Facts & Check List
Payment & Credit Card Charge Authorization Form
Exhibit Special Rental Order Form – Use to order 10X10 or 10X20 Turnkey Booths
Carpet, Drape and Complements Order Form – for carpet and some accessories. Standard booth drape is provided free by Show Management: no order form required.
Table and Chair Rental Order Form
Accessories Rental Order Form – Counters, Pop Up Booths, Literature Racks, Counters, Showcases, etc.
Furniture Rental Order Form  - Couches, Lounge Chairs, Stools etc.
Hardwall Systems – for 10X10, 10X20 and Larger Custom Booths
Graphics and Sign Order Form
Plant & Flower Rental
In-Booth Forklift Order Form – CIPHEX pays for material handling for items up to 5,000 pounds to move them from the loading dock to your booth during move in; and to move them from your booth to the loading dock during move out. If you require forklift service to move items in your booth, use this order form.
Audio Visual and Computer Order Form
Labour Order Form – Use this form if you wish to book labour to help unpack, assemble, disassemble or pack your booth
Request for Set-up by Non-official Contractor  Form

SHIPPING & CUSTOMS - Levy Logistics is our official supplier
Shipments arranged through Levy Logistics will be delivered to the exhibit hall and placed in your exhibit space during move-in.  At the close of the show, once your display and materials are packed and labeled, you can leave them in your booth; Levy will take care of the rest.

Shipping, Advance Warehouse and Customs Brokerage Details and Order Forms

Direct Shipping Address:

CIPHEX WEST 2018 – BOOTH NO. & COMPANY NAME
BMO Centre, Stampede Park
20 Roundup Way SW
Calgary, AB   T2G 2W1

If you are shipping directly to the show, please refer to the Move-In Schedule which will be provided to you in September.

We do not recommend the use of couriers for trade show shipments as we cannot guarantee someone will be available to accept/sign for them.  We will not accept collect shipments.

EXHIBITOR BADGES & LEAD RETRIEVAL
Exhibitor Badge Information COMING SOON
Exhibitor Badges (COMING SOON) - online order form. Once you are in the registration link click in the first box and type in your company name.  In the second box type in:  CIPHEXWEST
Lead Retrieval - online order form Exhibitor COMING SOON
Lead Retrieval Order Form - Use this to order lead retrieval scanners to capture contract information on the visitors you meet at the show


BOOTH CLEANING - ELECTRICAL - PLUMBING - A.V. - INTERNET - TELEPHONE - BANNER HANGING - PARKING 
Order Online at: https://exhibitor.calgarystampede.com, OR

Download order forms here: All Stampede Park Forms You can order online or download forms from this link for: Banner Hanging, Natural Gas, Water & Parking (compressed air and propane are not available) Electrical, A.V., Telephone, Internet.

WIFI
CIPHEX West is providing each exhibitor with one(1) free wifi code (1.5 mbs – works on one(1) device for 48 hours).
 The code will be emailed to the Billing/Admin contact for each exhibitor a few days before the show. Additional codes can be ordered through CIPHEX West at $25 for CIPH members and $50 for non-members up to October 19, 2018. Contact Sarah Clarke at s.clarke@ciph.com if you want to order extra codes.

If you have additional Internet Service needs, please use the order form in the Stampede Park kit.

HOTEL INFORMATION
Delta Calgary Downtown, a Marriott Hotel

209 4th Ave SE, Calgary, AB  T2G 0C6

Rates

Delta Rooms:  $179.00 / night plus taxes
Deluxe Rooms: $199.00 / night plus taxes

For Reservations, contact Marriott Reservations at 403.266.1980 or 1-800-268-1133.

IMPORTANT: To protect guestrooms for CIPHEX West exhibitors and visitors, please note that a one night's room and tax, non-refundable deposit will be applied to the individual's credit card 60 days prior to arrival date.  

ALERT

You may be contacted by unauthorized companies offering housing services for the CIPHEX West Trade Show. Legitimate hotels and housing bureaus do not telemarket so if you receive a phone call or email from someone encouraging you to book your accommodations for CIPHEX West through them.... they are not affiliated with the show and we cannot guarantee their legitimacy. Please contact the hotel directly to reserve your room(s).

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